• Safety

    Safety is job one at NTPC. We’re COR certified, and our employees are always on the alert to ensure our customers are safety aware. Read more.
  • Clean Energy

    Hydro provides 75 percent of our power. NTPC is working to bring clean renewable energy to the NWT.

  • Are You Prepared?

    Winter storms can cause power disruptions for a few hours or a day or more. Make sure your household is prepared.

  • Saving Energy

    Winter is the season when energy conservation brings the most rewards for your pocketbook. Check these energy saving tips.

  • Congratulations Brendan!

    NTPC is proud to sponsor Olympian and Hay River resident Brendan Green in the biathlon at the 2014 Winter Olympics.For more information about Brendan click here.
  • It’s easy as 1 - 2 - 3!

     1) Click on MyNTPC

      2) Register

      3) Pay!


  • Long John Jamboree!

    NTPC sponsors community events throughout NWT -- like the Long John Jamboree this past weekend in Yellowknife!
  • MyNTPC not affected by Internet security risk!

Let's Talk Energy

Every household can take steps to conserve energy and reduce the family electric bill. There are lots of hints on how to trim your bills in our section called How to Save Energy. For example, choose energy smart light bulbs, and task lighting. Choose energy smart appliances and check the water heater – it may be your largest consumer of energy. In winter, be sure to add a timer to your block heater cord.


At NTPC, safety is job one. There just isn’t any room for compromise, and we want to keep it that way to protect our employees, contractors and the public. We are participants in the COR Safety program, and have been awarded our Certificate of Compliance. We’ve won national awards for safety on the job.

We’d like to share some electricity safety information to keep you and your family safe in the Northwest Territories! Read up on tips for families, workers and kids in school, at Safety.

Customer Care

NTPC has added new online customer service features to this website. We hope you will take advantage of our new billing and reporting system, and let us know where we can make the experience better for you.

We have also added an Outage report. If the power fails in your area, you can check the status using your hand held device. If the Outage has been reported, you can see the location, whether crews have been dispatched to repair the service and when NTPC expects the power to be restored.